Pete Fulgoni joined PCP in 2004 and is the Customer Service Team Leader. He shares his thoughts and views on why he enjoys working at PCP.
Why do you enjoy working at PCP?
I enjoy the fact that all employees at PCP work as a team. There is a great relationship between departments and everyone integrates well.
What do you enjoy most about working in Customer service?
I like to chat to customers to help with projects and it gives me satisfaction when we are able to find a solution to resolve an issue that the customer is having.
What are the challenges in your job?
Sometimes we have to advise customers and help them understand why something is not possible to achieve.
What are you proud of?
The feedback the customer service team receives from the customer satisfaction calls that take place.