If you want your job handled professionally and with the knowledge it’s in safe hands then look no further.
Proud to employ some of the industry’s most talented and dedicated individuals we offer an account management structure that supports and guides you from initial enquiry to delivery of your title.
Our sales team will liaise with you to make sure you get the very best service and product whilst the customer service representative will ensure your needs are met by managing your information and specifications.
“Communication from their account managers is outstanding, as well as their ability to quickly adapt to a new schedule or crisis when we’re in a pinch.
“The print industry needs to be as responsive as possible to an ever-changing environment and I find that PCP always seems to be on the ball.
“They are also understanding and helpful; they are good with response times for quotes and queries which is crucial to get ahead of the competition. They are also keen to listen to constructive criticism to rectify anything that will improve the product or our workflow.”
Michael Hills, Production Manager, Dennis
Operating 24/7 you can have the confidence and reassurance that you can contact a member of the PCP team at all times.
Delivering on Quality
Our quality control policy embodies both the quality of the product and service. We are also ISO 9001 certified which is a quality management system that demonstrates our ability to consistently provide products and service that meet the needs of our customers and other relevant stakeholders.
We are committed to continual improvement reviewing our quality standards on an ongoing basis.
This is evident with our Total Productive Maintenance Programme. The programme continuously checks and monitors machinery, finds and solves problems before they make an impact, reduces unpredictable breakdowns, improves consistency, quality and production of our services, improves efficiency and reliability in performance and increases awareness of our own capacity and capability; giving our customers peace of mind.